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Final Critical Reflection

Reflection for the course: At the start of the course, I hoped learn the ways to improve my communication skills and effectively communicate with others. I also wanted to learn more about the different types of communication styles and use them accordingly. Through this course, I was able to learn about the different communication style that my friends have such as the assertive and the passive-aggressive communication style. With the given opportunities to interact with classmates in CPD class, I was able to leave my comfort zone and apply what I learnt and adapt instantaneously. Previously, it was a challenge for me to talk to people as I would often choose to be quiet and avoid interacting. However, I feel that I am more confident and are able to present better in front of a class. I learnt the importance of interpersonal skills and how it could affect personal relationships and also in an organization. Therefore, practicing good communication is paramount in an organization and ...

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